Home > FAQ
- Q:where to buy?[2017-07-07]
- A:xa-magic.en.alibaba.com
- Q:Do you test all your goods before delivery??[2017-06-22]
- A:Yes,we have 100% test before delivery.
- Q:What is your sample policy??[2017-06-22]
- A:We can supply the sample if we have ready parts in stock,but the customer have to pay the sample cost and the courier cost.
- Q:Can you produce according to the samples?[2017-06-22]
- A:Yes,we can produce by your samples or technical drawings.we can build the molds and fixtures
- Q:How about your delivery time?[2017-06-22]
- A:Generally,it will take 10 to 20 days after receiving your deposit.The specific delivery time depends on the items and the quantity of your order.
- Q:What is your terms of delivery?[2017-06-22]
- A:EXW or DDU.The Xi’an xianyang international airport is 30km away from our factory, your purchase order would be delivery to the main airport of your nation or transport to your city. The trade term would be Delivery Duty Unpaid (DDU) airport you required.
- Q:What is your terms of packing?[2017-06-22]
- A:Generally, we pack our goods in brown cartons with a porper boat bag. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
- Q:Will you take our ideas on boat design or accessories?[2017-06-14]
- A:That is welcome,we will do our best to realize your idea within the reasonable cost.
- Q:How many colors do you available for the rafts??[2017-06-02]
- A:All the colors of product would not limited by the picture . There are seven colors for main hull till now.which is red,orange,yellow,light blue,dark blue,white,green and gray ,or mixed by any of them.
- Q:How Magic inflatable boats are different from other brands?[2017-06-02]
- A:We are proud of to be the "reinforced expert" in rafting industry.We know very well where to be protect our boats and how to do.